Ecommerce FAQs Part II:
Here is our previous post on the most basic Ecommerce FAQs asked mostly in India.
Today we are going to share some technical FAQs people ask all the time related to E-Commerce in India.
1. How can I accept international payments while selling my products abroad?
If you are selling products or services overseas, Indian payment gateways are of no use. Instead you can use platforms such as Paypal or Payoneer which are leading international payment gateways that offers services to Indian merchants. They are very reputed and secure.
2. Do I need IE code for selling internationally online?
Yes, for global selling you need IE code. You can apply online at DGFT.
3. Should I have A niche site for selling online?
With so much competition these days and presence of marketplaces like Amazon and Flipkart, launching a niche site is a very practical idea. Potential customers would be attracted to your digital store if you have a niche website. Having a niche website builds trust among your customers as they can be sure of your expertise and knowledge in that particular niche.You will have huge turnover and sales volume by offering products in a particular niche.
4. How many days before you get the payment?
Different marketplaces have their own policies but generally payment is remitted within 6 to 14 business days. Many sites such as Flipkart pays faster to sellers who have decent ratings and high turnover. This is one area where different marketplaces compete with each other to lure more sellers on their platform.
5. Can I use Paypal or Payoneer to accept local payments?
No, at present you can’t accept local payments using these payment gateways. You can only make or receive international payments.
6. Do I need to hire a developer while having own store?
Generally if you use SAAS platforms such as Shopify store, you won’t need to hire any developers. However if you want to make the most out of your digital shop, then you might want to customize by coding and programming your store.
7. Which are the top free platforms to create an online ecommerce website?
Magento, PrestaShop, OS commerce and Open Cart are the top open source e-commerce software services for designing your very own ecommerce website. WooCommerce plugin for wordpress is also very reputed and useful.
8. How can I sell from my WordPress website?
WordPress is the most common platform to develop an ecommerce website. It’s easy to sell on WordPress powered websites. There are many plugins available such as Shopify, Ecwid and WooCommerce that enable you to have a fully functional online store with shopping cart feature.
9. Which are the best hosting companies?
Though there are a huge number of hosting companies available out there. You need to select the best one according to your needs and preferences along with keeping your site running and secure. Siteground, Bluehost, Inmotion and GoDaddy are among the top hosting service providers worldwide.
10. How can I Keep my site secure from hackers?
You should have all the security licenses up and running on your websites such as SSL. These licenses and plugins helps protect against malwares and phishing.
11. How can I sell without a website?
You can sell your products online without any Ecommerce digital store or a registration on ecommerce marketplace. Promote your products on social media sites like Facebook, Twitter and Pinterest and ship via local courier service. Facebook store is also very useful feature to sell online without a website. You can also sell on WhatsApp. Just make sure to comply with all legal requirements.
12. How can I increase my sales?
You need to promote your store both digitally and offline. You can’t expect customers to just line up to buy your products online. Promote your store on social media and leverage the benefits of digital marketing.
13. How can I improve my ratings on ecommerce marketplace?
Seller ratings is the most important aspect while selling on marketplaces. You must strictly follow the best practices to keep your customers happy and come back to you. You need to take care of different factors such as fast delivery, good product quality, fresh and original products, proper packaging etc. Never default on a delivery of your product.